FAQ
Frequently Asked Questions
How do I check out?
Once you’ve added all your favorite items to your cart, simply click the “Check Out” button on the cart page. You’ll be guided through a secure and easy step-by-step checkout process.
What payment methods do you accept?
We accept all major Credit Cards, Debit Cards, and PayPal for your convenience.
Is my personal information safe?
Absolutely. Our website is protected by SSL encryption (Secure Sockets Layer) to ensure all personal and payment information is securely transmitted. For more details, see our [Privacy Policy].
What browser should I use for the best experience?
For optimal performance, we recommend using the latest version of Google Chrome, Apple Safari, Mozilla Firefox, or Microsoft Edge.
How does shipping work?
FRANK LARDI partners with global artisans and suppliers to bring you unique products at the best prices.
Your order may ship from locations such as Germany, USA, China, Thailand, India, or others.
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Delivery Time: Estimated 1–2 weeks
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Tracking: All orders come with a tracking number
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Satisfaction Guarantee: We stand by our products and want you to love your order!
We also offer international shipping—so no matter where you are, you can shop with us.
Can I return an item?
Yes! If you’re not satisfied, just contact us at info@franklardi.com and we’ll help you through the return process.
Can I cancel my order?
Yes, cancellations are accepted within 24 hours of placing your order.
Send us an email at info@franklardi.com with your order details and reason for cancellation.
Refunds are processed within 24–48 hours and may take a few days to reflect in your account, depending on your bank.
How can I contact you for press or collaboration inquiries?
We’d love to hear from you! Please email us at info@franklardi.com and we’ll get back to you promptly.